Dwello Network Website Terms of Use

Dwello is building technology that helps connect customer requests with independent businesses and professionals capable of fulfilling them.

The Dwello Network consists of independent businesses and professionals who may be considered for relevant customer requests.

Dwello is not the employer of businesses or professionals participating in the Dwello Network merely because they access this website, submit information through it, or receive an invitation to participate.

This website provides information about Dwello and the Dwello Network and allows businesses and professionals to express interest in participating in the network.

Information presented on this website is provided for general informational and network-development purposes.

Submitting an interest form, providing business information, contacting Dwello, or otherwise interacting with this website does not by itself:

• guarantee admission to the Dwello Network;
• create an employment relationship;
• create an agency, partnership, joint venture, franchise, or similar relationship;
• guarantee that you will receive customer requests;
• guarantee any minimum amount of work, revenue, leads, or opportunities;
• require you to accept any future customer request; or
• constitute acceptance of any individual job or service request.

Participation in the Dwello Network may require separate consent or acceptance of additional terms.

Businesses and independent professionals may submit information to express interest in joining the Dwello Network.

Dwello may review submitted information before adding, inviting, activating, suspending, or removing a business or professional from the network.

Dwello may consider factors such as service capabilities, geographic coverage, availability, customer needs, business information, qualifications, licensing requirements, insurance requirements, compliance considerations, or other relevant factors.

Dwello does not guarantee that every applicant will be admitted to the network.

Where additional verification, consent, documentation, or agreements are required, those requirements will be communicated separately.

If you submit information through this website, you agree to provide information that is accurate and not intentionally misleading.

This may include information such as:

• business name;
• contact name;
• email address;
• telephone number;
• services provided;
• geographic service area; and
• other information you voluntarily provide.

You are responsible for updating Dwello if information material to your participation becomes inaccurate.

Submission of information through this website authorizes Dwello to use that information to evaluate your interest in the network, communicate with you regarding Dwello, and operate and develop the Dwello Network, subject to our Privacy Policy and applicable law.

If you provide contact information to Dwello or otherwise request to join or learn more about the Dwello Network, you authorize Dwello to contact you regarding your inquiry, network participation, onboarding, operational matters, and relevant service opportunities as permitted by applicable law and your applicable consents.

Communications may occur through channels such as email, telephone, SMS/text message, or WhatsApp where applicable.

Marketing or promotional communications, where applicable, will be handled in accordance with applicable law and any consent requirements.

You may be able to change certain communication preferences or opt out of certain communications as described in the communication itself or our Privacy Policy.

Operational communications that are necessary to administer an active request or network relationship may be treated differently from promotional communications where permitted by law.

References on this website to customer requests, jobs, opportunities, matching, routing, or similar functionality describe how Dwello is designed or intended to operate.

Joining the Dwello Network does not guarantee that you will receive any particular number or type of customer requests.

Whether a business receives a request may depend on various factors, including customer requirements, service type, location, availability, network coverage, business capabilities, and other relevant considerations.

Dwello may modify how requests are identified, matched, prioritized, routed, or distributed as the platform develops.

Businesses and professionals participating in the Dwello Network operate independently unless a separate written agreement expressly states otherwise.

Participation in the network does not, by itself, make you an employee, agent, representative, partner, franchisee, or joint venturer of Dwello.

Independent providers are generally responsible for their own business operations, including applicable licensing, permits, insurance, taxes, personnel, equipment, professional standards, and compliance obligations.

Nothing on this website authorizes a provider to make representations, commitments, warranties, or agreements on behalf of Dwello.

Joining or expressing interest in the Dwello Network through this website is currently free unless otherwise clearly disclosed.

Dwello may generate revenue through service fees, transaction fees, customer charges, provider charges, subscriptions, partnerships, or other business models as the platform develops.

Where a fee or other commercial term applies to a provider's participation in a particular transaction or service opportunity, applicable terms will be disclosed before the provider commits to that transaction where required.

Dwello may change its pricing or business model in the future. Any applicable changes will be communicated or disclosed as required.

Nothing on this website guarantees any specific pricing, commission structure, revenue opportunity, or future commercial arrangement.

Dwello does not guarantee:

• any minimum number of customer requests;
• any minimum amount of work;
• any minimum revenue;
• any particular conversion rate;
• exclusivity within a service category or geographic area;
• any specific placement, ranking, or priority within the network; or
• continued availability of any particular feature or opportunity.

Any examples displayed on this website are illustrative and should not be interpreted as promises of future results.

Businesses and professionals are responsible for determining whether they are legally and professionally permitted to provide the services they offer.

Where applicable, providers are responsible for maintaining required licenses, registrations, certifications, permits, insurance, qualifications, and other legal or professional requirements.

Dwello's inclusion of a business in the network should not be interpreted as a representation that the business satisfies every legal or professional requirement applicable to its services.

Dwello may request evidence of qualifications or compliance where appropriate.

You may not use this website:

• for unlawful, fraudulent, deceptive, or abusive purposes;
• to impersonate another person or business;
• to submit false or materially misleading business information;
• to interfere with the operation or security of the website;
• to attempt unauthorized access to Dwello systems;
• to scrape, harvest, copy, or systematically extract website data without authorization;
• to introduce malicious code or harmful technology;
• to misuse customer, provider, or Dwello information; or
• in any manner that violates applicable law or the rights of another person.

Dwello may restrict or terminate access where misuse is identified.

The Dwello name, dwello. wordmark, logos, visual identity, website design, text, graphics, software, interfaces, trademarks, service marks, and other content associated with Dwello are owned by or licensed to Dwello and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not copy, reproduce, modify, distribute, sell, license, publicly display, create derivative works from, or commercially exploit Dwello intellectual property without prior written permission.

Participation in the Dwello Network does not grant you ownership of Dwello intellectual property.

Any permitted use of Dwello branding may be subject to separate brand guidelines or written authorization.

The website may use or link to third-party services, including communication, analytics, hosting, payment, mapping, or other technology providers.

Third-party services may be governed by their own terms and privacy practices.

Dwello is not responsible for third-party websites or services that it does not control.

Dwello is an evolving platform.

We may add, remove, modify, test, suspend, or discontinue website features, network functionality, service categories, geographic coverage, communication methods, or other aspects of the experience.

We do not guarantee that the website or any particular feature will always be available, uninterrupted, secure, or error-free.

To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

Dwello makes no warranties, express or implied, regarding the website's availability, accuracy, reliability, fitness for a particular purpose, merchantability, non-infringement, or ability to generate business opportunities.

Nothing on this website constitutes a guarantee of commercial performance.

Some jurisdictions do not permit certain warranty exclusions, so some of these exclusions may not apply to you.

To the maximum extent permitted by applicable law, Dwello and its affiliates, officers, directors, employees, agents, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of this website.

This includes, where permitted by law, loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Our collection, use, and handling of personal information are governed by the Dwello Privacy Policy.

Please review the Privacy Policy before submitting personal or business contact information through this website.

Dwello may update these Terms from time to time as the website, network, business model, or applicable laws evolve.

When we make changes, we may update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these Terms or use of this website will be subject to the jurisdiction and venue provided under applicable law and any additional agreement governing your relationship with Dwello.

Questions about these Terms may be directed to Dwello through the contact information provided on the website.

These Terms govern use of the Dwello Network website.

They do not replace any separate:

• Dwello Network consent agreement;
• provider participation terms;
• individual request terms;
• payment or transaction terms;
• privacy notices;
• communication consents; or
• other agreements presented by Dwello.

If a separate agreement applies to a specific Dwello Network activity, that agreement will govern that activity to the extent of any conflict with these website Terms.